One of CSG’s core values is “Guide” whereby we consistently seek to share and create value for colleagues, clients and the community. As part of that commitment, we have created this resource area to share all of our best practices from ingenuity—another core value—to process around both strategic communications and how we operationalize and optimize the business of communications. As we develop ideas and tools, we’ll be sharing them with you, or if you are on the quest for ideas and tools that you don’t see, let us know and we’ll get to work on posting them.